Cisco IP Phone 7821 – VoIP phone

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Cisco 7821 IP Phone Quick Specs:

  • Connectivity Type: IP/VoIP
  • Line Appearances: 2
  • Speakerphone: full duplex
  • Conferencing: local multi-party
  • Network Connections: 2x 10/100 Ethernet
  • PoE: yes
  • Protocol Support: SIP
  • Display: backlit 3.5″, grayscale, 396×162
  • Audio: wideband
  • Aux Interfaces: headset port
  • EHS Support: yes
  • QoS: yes
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Cisco CP-7821-K9= Cisco 7821 IP Phone – Cable – Wall Mountable – 2 x Total Line – VoIP – Caller ID – Speakerphone User Connect Line

Cisco IP Phone 7800 Series

The Cisco 7821 VoIP phone fits comfortably into your business lifestyle. Dedicated keys for accessing messages and other applications make using the phone easy. A wide backlit display with context sensitive keys displays information quick and efficiently.

Support for an EHS cable and a full duplex speakerphone gives the Cisco 7821 everything you need for hands-free telephony. Wideband audio compatibility means that voice performance is clear and coherent.

Cisco IP Phone 7821view expanded image

Turn communication into collaboration.

Get the all-IP advantage

Cost-Effective, Simple Voice Collaboration

IP Phone Supporting Two Lines

The 2-line Cisco IP Phone 7821 is an ideal choice for information workers and teleworkers. It is well-suited for users who have light-to-moderate VoIP communications needs. The 7821 has a 3.5-inch (8.9 cm) graphical, grayscale, 396 x 162 pixel-based display and is backlit. It comes standard with an IEEE 10/100 integrated switch to support traffic from a co-located PC. The 2 programmable line/feature keys feature tricolour LEDs that provide call status notification at a glance.

As options, a wall-mount kit is available for the 7821 for areas without desks or where desk space is limited. A replaceable silver bezel is also available for customers who wish to change out the black that comes standard with the endpoint. The 7821 comes with a 2-position footstand.

Benefits:

  • Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
  • Full wideband audio performance throughout the handset, headset, and speakerphone for superior clarity
  • Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
  • Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to reduce your energy costs and carbon footprint
  • Enhanced customization with a field-replaceable bezel option
  • Integrated IEEE 10/100 switch to support traffic from a co-located PC for reduced cable infrastructure costs
  • A wall-mount option for common areas such as aisles or hallways, or where desk space is limited

Enhance collaboration with the Cisco IP Phone 7800 Series. (6:40 min)

Upgrade Your 6900 or 7900 Series IP Phones

Upgrade Your 6900 or 7900 Series IP Phones

Trade in your old IP phone and save on 7800 Series IP Phones.

Features and Capabilities


Meet the needs of both information workers and managers who have occasional-to-light voice communications requirements with the Cisco IP Phone 7821.

Key Points

  • Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
  • Full wideband audio performance throughout the handset, headset, and speakerphone for superior clarity
  • Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
  • Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to reduce your energy costs and carbon footprint
  • Enhanced customization with a field-replaceable bezel option
  • Integrated IEEE 10/100 switch to support traffic from a co-located PC for reduced cable infrastructure costs
  • A wall-mount option for common areas such as aisles or hallways, or where desk space is limited

Key features and capabilities, which enhance user experience and IT administration include:

User Experience Enhancing Collaboration

  • Two-lines deliver more efficient call handling
  • High-resolution graphical grayscale display makes viewing easier
  • Dedicated fixed keys* ease communications for increased productivity
  • Built-in speakerphone supports hands-free communications
  • Wideband audio enhances clarity with the handset, speaker, or a headset

Simple, Cost-Effective Administration

Key features to ease and reduce costs of administration include:

  • Cisco on-premises, hosted, Spark Cloud and third-party hosted call control platforms*** offer deployment flexibility
  • Cisco Expressway supports remote worker single sign-on access without a VPN client
  • Power over Ethernet (PoE) Class 1 and Cisco EnergyWise lowers energy costs
  • Integrated IEEE 10/100 switch reduces installation costs and footprint at the desk
  • Spark Phone OS consolidates administration with common software to both the IP Phone 7800 Series and IP Phone 8800 Series

*Includes messaging, directory, speaker, and a two-way navigation button

**Telephony features may vary by vendor platform. Contact your Cisco representative for supported platforms.


 

Specifications at a Glance

Attribute Specification
Screen 396 x 162 pixel (3.5 in. / 89 mm)
Ethernet switch 10/100
Programmable line keys 2
Full duplex speakerphone Yes (wideband)
Wideband audio Standard
PoE class 1
Replaceable bezel Silver as option
Using the 7800 Series IP Phone

Using the 7800 Series IP Phone

Learn the features and functionality of your 7800 Series phone. (22:47 min)

Pick the Right Collaboration Tool

Pick the Right Collaboration Tool

Improve team performance and IT investment value with Cisco IP Phones (PDF – 4MB)

Cisco IP Phone 7821 Specifics

HARDWARE FEATURES

ERGONOMIC DESIGN

The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

GRAPHICAL DISPLAY

White backlit, greycale, 396×162 pixel-based display (3.5”) provides scrollable access to calling features and text-based XML applications.

BACKLIT INDICATOR

The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key, line keys, and message waiting.

VOLUME CONTROL

A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

FULL DUPLEX SPEAKERPHONE

Full-duplex speakerphone allows gives you flexibility in placing and receiving calls.

REPLACEABLE BEZEL

Phone includes a black bezel.
Optional silver bezel is also available separately.

DUAL-POSITION FOOT STAND

The display is easy to view and the buttons and keys are easy to use.
The two-position foot stand supports viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone.

WALL-MOUNTABLE

The phone can be installed on a wall using optional wall-mount kit (available separately).

ELECTRONIC HOOK SWITCH

The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port.

KEYS

4 Line keys
Soft-keys
Two-way navigation and select keys
Hold/Resume, Transfer and Conference keys
Messaging, Service and Directory keys
Standard key pads
Volume control toggle key
Speakerphone, headset and mute keys

POWER FEATURES

IEEE POE CLASS 1

The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts.

CISCO POWER CUBE 3

This power cube is used as a standard Cisco IP Phone Power Supply for non-PoE deployments.

CALL-CONTROL SUPPORT

CISCO UNIFIED COMMUNICATIONS MANAGER

8.5.1
8.6.2
9.1.2
10.x and later

CISCO BUSINESS EDITION 6000

8.6.2 and later

CISCO HOSTED COLLABORATION SOLUTION

8.6.2 and later

SPECIFICATIONS

SIGNALING PROTOCOL SUPPORT

Session Initiation Protocol (SIP)

CODEC SUPPORT

G.711a/μ, G.722, G.729ab, iLBC

KEY CALL FEATURES SUPPORT

+ Dialing (E.164)
Adjustable ringing and volume levels
Adjustable display contrast
Auto-answer
Auto-detection of headset
Call forward
Call history
Call timer
Call waiting
Caller ID
cBarge
Corporate directory
Conference
Dial from the list
Direct transfer
Do not disturb
Hold/resume
Immediate divert
Join
Message-waiting indicator
Music on hold
Mute
Network profiles (automatic)
On- and off-network distinctive ringing
Personal directory
Privacy
Ring tone per line appearance
Shared line
Silent monitoring and recording
Speed dial
Time and date display
Transfer
Voicemail

LANGUAGE SUPPORT

Arabic (Arabic Area)
Bulgarian (Bulgaria)
Catalan (Spain)
Chinese (China)
Chinese (Hong Kong)
Chinese (Taiwan)
Croatian (Croatia)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Netherlands)
English (United Kingdom)
Estonian (Estonia)
French (France)
Finnish (Finland)
German (Germany)
Greek (Greece)
Hebrew (Israel)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Latvian (Latvia)
Lithuanian (Lithuania)
Korean (Korea Republic)
Norwegian (Norway)
Polish (Poland)
Portuguese (Portugal)
Portuguese (Brazil)
Romanian (Romania)
Russian (Russian Federation)
Spanish (Columbia)
Spanish (Spain)
Slovak (Slovakia)
Swedish (Sweden)
Serbian (Republic of Serbia)
Serbian (Republic of Montenegro)
Slovenian (Slovenia)
Thai (Thailand)
Turkish (Turkey)

MULTIPLE RING TONES

The phone supports user-adjustable ring tones

DIRECTORIES

The phone identifies incoming messages and categorizes them for users on the screen.
This makes it fast and easy to return calls using direct dial-back capability.
The corporate directory integrates with the Lightweight Directory Access Protocol (LDAP) standard directory

QUALITY-OF-SERVICE (QOS) OPTIONS

The phone supports CDP and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

SECURITY

Certificates
Image authentication
Device authentication
File authentication
Signaling authentication
Media encryption using Secure Real-Time Transfer Protocol (SRTP)
Signaling encryption using Transport Layer Security (TLS) Protocol
Encrypted configuration files
802.1X authentication
Cryptography

CONFIGURATION OPTIONS

The user can configure IP address assignment statically or through the DHCP client

PHYSICAL DIMENSIONS (H×W×D)

207 x 206 x 28mm (excludes foot stand)

WEIGHT

867g

DISPLAY

3.5” 396×162 pixels

ETHERNET SWITCH

The phone has a 10/100BASE-T (The Cisco ® IP Phone 7821 & 7861) or a10/100/1000BASE-T (The Cisco ® IP Phone 7841) Ethernet connection through two RJ-45 ports, one for the LAN connection and the other for a downstream Ethernet device connection like a PC

PHONE CASING COMPOSITION

Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic

POWER REQUIREMENTS

The phone is an interoperable IEEE 802.3af PoE (Class 1 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (CP-PWR-CUBE-3=).
Use of the power supply also requires the use of one of the corresponding AC country cords

OPERATIONAL TEMPERATURE

32 to 104°F (0 to 40°C)

NONOPERATIONAL TEMPERATURE SHOCK

14 to 140°F (-10 to 60°C)

HUMIDITY

Operating 10% to 90%, non-condensing
Non-operating 10% to 95%, non-condensing

COSMETIC

Cisco cosmetic class A

CERTIFICATIONS AND COMPLIANCE

REGULATORY COMPLIANCE

CE Markings per directives 2004/108/EC and 2006/95/EC

SAFETY

UL 60950 Second Edition
CAN/CSA-C22.2 No.
60950 Second Edition
EN 60950 Second Edition (including A11 & A12)
IEC 60950 Second Edition (including A11 & A12)
AS/NZS 60950
GB4943

EMC – EMISSIONS

47CFR Part 15 (CFR 47) Class B
AS/NZS CISPR22 Class B
CISPR22: 2005 w/Amendment 1: 2005 Class B
EN55022: 2006 w/Amendment 1: 2007 Class B
ICES003 Class B
VCCI Class B
EN61000-3-2
EN61000-3-3
KN22 Class B

EMC – IMMUNITY

EN55024
CISPR24
EN60601-1-2
KN24
Armadillo Light

TELECOM

FCC Part 68 HAC
CS-03-HAC
AS/ACIF S004
AS/ACIF S040
NZ PTC 220

INDUSTRY STANDARDS

TIA 810 and TIA 920
IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at

How To Buy

 
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